Professional, secure and dedicated
Our procedures are built for clinical reliability: documented chain of custody, ID-checked handovers and clear communications from call-out to delivery.
- Uniformed drivers, enhanced vetting and ongoing training
- Fully marked ambulance vehicles, maintained and equipped for the role
- Direct point-to-point service—no mixed loads
- 24/7 control room and live updates on request
Typical call-out timeline
- 1) Request received — phone or email, item and handling requirements recorded.
- 2) Dispatch — nearest suitable ambulance assigned; ETA confirmed.
- 3) Handover — ID & details verified, custody established.
- 4) Transit — single-purpose route; optional progress updates.
- 5) Delivery — direct handover, sign-off and proof of delivery.